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(207) 460-2137

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Frequently Asked Questions

Finding the right home to rent is not an easy task. We are here to help! Check out our list of FAQ's.

What is the application process?

Click on the "SUBMIT APPLICATION" link.  Complete the application in its entirety and return by email to:  stacywhite@masiello.com. The application will be reviewed and the information provided will be verified.  If you are an approved candidate at this stage, you will receive an email from tenantbackgroundsearch.com asking for you to complete the credit/background search.  You will be required to provide your social security number and some additional information.  You will then be asked to provide a credit card number to pay for this search ($39.95).  Once the credit/background search report is received and reviewed, you will be notified if you have been selected.

Are pets allowed?

We understand that pets are an integral part of many families. We welcome responsible pet owners and want to ensure a comfortable and harmonious living environment for all residents.  Some pets are allowed.  We have insurance requirements that have to be met. Small dogs and cats will be considered. Landlord must meet the pets prior to determination. A Pet Agreement and $250 refundable pet deposit (per pet) is required.

Can I schedule a viewing of a home?

Please contact Stacy White at stacywhite@masiello.com to schedule a showing.  Please provide your name (first and last), your telephone number and your schedule.

How is maintenance handled?

We take pride in the quality of our homes.  Therefore, ANY maintenance issue (or question about something that you think might be a maintenance issue) should be immediately brought to the attention of Stacy White (text or call) 207-460-2137.  We take care of getting the appropriate repairmen in OR we handle it ourselves.

Can I renew my lease at the end of the term?

A month and a half before the expiration date of the current lease, Landlord will contact you to discuss lease renewal.  

How is rent payment handled?

All checks are to be made payable to:  VILLAGE WAY, LLC.  Rent payments must be received by the due date.  They can be mailed so that they are received by the due date to:  Village Way, LLC, 332 Georges Pond Rd, Franklin, ME 04634.  They may be hand delivered to the attention of Stacy White at 193 Main St, Ellsworth, ME  04605 (Better Homes and Gardens / The Masiello Group).  VENMO is also an option:  @StacyWhite1965.

Customer Testimonials

"We have rented from Stacy and Eric White since May of 2020.  They made the rental application process very easy, and even let us begin moving items into the house before the official move in date.  They are easy and convenient to work with, accept payments via Venmo and are on top of any needs their tenants may have.  I highly recommend Stacy and Eric’s properties to anyone looking for updated and cozy living at affordable prices."
"Eric and Stacy's property was tastefully updated and is well maintained.

They have been responsive to any concerns and pleasant to deal with over the years. "

Matt and Ashley

Village Way Tenant

Stacy and Eric were fantastic landlords! Very considerate about scheduling any routine maintenance, and so prompt to reply if I had any concerns or issues as a tenant. The property was beautifully maintained and renovated, so my need for any assistance was very minimal.

Easily the best experience I have had as a renter in the Hancock and Bangor areas!